Secondary Market Operations Manager

Kampala - Central Uganda, Central, Uganda
Full Time
Manager/Supervisor
We’re Hiring !!!!
JOIN OUR TEAM THAT'S MAKING A DIFFERENCE 

Watu Credit Uganda Ltd is seeking to recruit a qualified and experienced Secondary Market Operations Manager to join our team. This is an excellent opportunity for a results-driven professional to contribute to the company’s continued growth and success.

POSITION SUMMARY

JOB TITTLE; SECONDARY MARKET OPERATIONS MANAGER  
DEPARTMENT; ASSET FINANCE
REPORTS TO; HEAD OF MOBILITY   
DUTY STATION; HEAD OFFICE – KAMPALA UGANDA (40% field-based role)

Role Summary;
The Secondary Market Operations Manager is responsible for the performance of Watu’s secondary asset lifecycle following asset recovery, including pricing, refurbishment (for EV assets) and sale of repossessed assets. The role drives effective stock management, pricing discipline, recovery optimization, and operational efficiency to ensure assets are converted into cash or performing loans at optimal margins. It owns Secondary Market Place (SMP) revenue performance while being accountable for associated costs, including write-offs, inventory aging, and warehouse time.

Additionally, the role ensures strong governance and control across pricing, inventory management, and asset disposal to safeguard asset value and minimize operational risk.
It is a high-impact, cross-functional leadership role combining commercial execution, operational oversight, and data-driven decision-making to improve recovery outcomes and capital efficiency.

Roles and Responsibilities;
ResponsibilityWeight
1Sale of Repossessed Assets & Stock Management:
Drive structured and proactive conversion of repossessed assets into cash or performing loans.
  • Achieve monthly sales targets for repossessed assets (loan and cash) across all branches.
  • Monitor stock levels of repossessed assets at branch level and coordinate inter-branch movements based on capacity and market demand while keeping accurate tracking.
  • Actively reduce aged inventory (90/180+ days) by initiating and executing liquidation strategies, including yard sales, dealer offloads, and branch-level sales activations.
  • Optimize inventory turnover and minimize value erosion from aging, write-offs, and prolonged warehouse holding.
  • Engage the Ministry of Works, in coordination with the Head of Mobility and Asset Transfer Manager, to facilitate replacement of missing number plates.
  • Track and enforce Branch Managers’ accountability for sales performance of repo assets.

40%
2Pricing Discipline & Revenue Optimization:
Maximize recovery value through strong pricing strategy and execution:
  • Lead and directly manage the Pricing Team with clear KPIs and accountability.
  • Define and enforce pricing frameworks (min price thresholds, discount bands, approval hierarchies). Ensure 100% pricing SLA adherence for all verified assets.
  • Conduct market benchmarking (competitor pricing, demand trends, asset condition).
  • Balance pricing decisions to optimize sales velocity while minimizing write-offs.
  • Monitor consistent and accurate price display at the Branch during periodical visits.
  • Approve and control pricing deviations within defined authority limits.
  • Drive team productivity (units priced, turnaround time, and pricing accuracy).
25%
3Electric Vehicle (EV) Secondary Market Operations:
Ensure optimal performance, uptime, and commercial viability of EV assets through strong backend operations and vendor management.
  • Collaborate actively with the Watu Collections team and with the GOGO team (e.g., GOGO) to monitor Loan portfolio and reduce repossession inflow through targeted upstream interventions (timely repairs, battery swap stability, and issue resolution).
  • Oversee assessment, refurbishment, and readiness of repossessed Electric Vehicle assets to support effective resale.
  • Enforce vendor (e.g. GOGO) accountability on quality, turnaround time, and cost-effectiveness of repairs and refurbishments. Monitor repeat technical issues.
  • Ensure repossessed Electric Vehicle assets are positioned for optimal sale through coordination with pricing and sales teams
25%
4Governance, Risk Control & Data-Driven Performance Management:
Safeguard asset value through strong governance and data-driven decision-making.
  • Enforce full compliance with SOPs across asset handling, pricing, and release processes.
  • Ensure end-to-end asset control, including traceability, documentation accuracy, and prevention of loss or unauthorized transactions.
  • Own and maintain real-time dashboards covering sales, inventory aging, recovery performance, pricing, and EV asset status.
  • Deliver accurate daily, weekly, monthly, and quarterly reports with clear insights and actions, ensuring data integrity across all systems (MIFOS and related databases).
  • Conduct targeted analysis on write-offs, recovery trends, pricing gaps, and operational risks to inform decision-making.
  • Ensure timely closure of audit findings and compliance gaps in collaboration with Legal, Compliance, and Asset Risk.
10%


MINIMUM JOB REQUIREMENTS
 
  • Bachelor’s degree in Business, Finance, Operations, or a related field
  • Minimum of over 5–8+ years’ experience in asset finance, lending, or mobility environments with Proven experience in multi-branch operations, pricing/revenue optimization, and asset recovery/secondary markets
  • Experience in asset financing will be an added advantage.

Technical & Functional Skills
  • Strong data analysis and interpretation skills, with ability to translate operational data into actionable commercial insights.
  • Advanced proficiency in Excel/Google Sheets, including dashboards, data modelling, and performance tracking.
  • Experience working with core systems and tools (e.g., MIFOS, GPS tracking systems, inventory management platforms).
  • Strong knowledge of asset lifecycle management (recovery, verification, pricing, resale).
  • Ability to design and enforce operational processes, SLAs, and control frameworks.
  • Experience managing multi-branch operations and inventory flows.
  • Strong problem-solving skills, with ability to identify root causes and implement practical solutions quickly.
  • Effective stakeholder management and cross-functional coordination across operations, risk, finance, and sales.
  • Strong reporting and presentation skills, with ability to communicate insights clearly to senior management.

Behavioral Competencies
  • Commercial acumen & P&L ownership
  • Data-driven decision making
  • Strong operational execution
  • Leadership and accountability
  • Risk and control mind-set
  • Stakeholder management
How to Apply;

Interested and suitably qualified candidates should submit their updated CVs via this link below. https://watu.applytojob.com/apply/1HEakRhQiZ/Secondary-Market-Operations-Manager

Deadline: Thursday, 30th April 2026.

Please note that only shortlisted candidates will be contacted. Any attempt to influence the recruitment process will lead to automatic disqualification.  Watu Credit Uganda is an equal opportunity employer, and female candidates are strongly encouraged to apply.


 
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