Role Profile:

Position Title: Sales Executive 

Reporting to:  Sales Manager

Our Purpose:

At Watu Africa, we empower entrepreneurs. 

WATU is a mission-driven, customer-centric company that believes that every entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of the team transforming it into reality. Watu Simu aims to provide affordable and flexible financing solutions for a variety of devices in Sub-Saharan Africa.  We, therefore, have a commitment to Empower Entrepreneurs by providing the means needed to move and improve in their lives.

What you will do:

• Identify and recruit new customers to ensure achievement of new customer targets and revenue.
• Recommend and execute approved activations and promotional activities with assigned regions; managing discretionary giveaways to ensure optimum return on investment.
• Communicate Watu Simu activities and updates to dealerships and Watu customers in a timely manner.

• Build and maintain strong working relationships with dealership managers and store staff to support retention

• Conduct market sensing and provide continuous feedback and recommend solutions within the designated region.
• Ensure accurate pricing, promotional pricing, competitor pricing of all products across retail shops.
• Identify customer and dealership training needs and implement training programs to promote sales and an understanding of processes.

• Collect feedback from customer complaints, queries and requests ensuring effective resolution through relevant channels.
• Provide timely reports on regional dealership performance and identify key performance indicators to increase sell out.
• Monitor store capacity, stock status and in-store pricing for appropriate execution of sales.

• Negotiate prime  product display space to maximize on visibility of Watu Simu retail elements
• Monitor display areas for all dealerships to ensure compliance with brand guidelines on display assets on any other applicable guidelines. 
• Identify in-store cross merchandising opportunities with OEM partners to enhance upselling against targets
• Supervise, appraise, train and support direct reports in delivering sales targets 
• Execute effective route planning, objectivity and compliance for the team.

KPIs:

• Deliver set sales targets against target
• Deliver set onboarding targets.
• Deliver off rate targets.
• Timely sales, customer feedback and marketing sensing reports within set timelines and templates

What we are looking for:

• Diploma in marketing from or other applicable field from a recognizable institution.
• At least 4 years’ experience in sales, account management or related field preferably in the telecommunication or IT industry, with at least 1 year of experience leading teams.
• Technical aptitude and familiarity with various mobile phone models and phone issues.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of asset financing is an added advantage.
• Proven track record of integrity while managing business transactions.
• Ability to quickly strike rapport  and build meaningful and lasting business relationships
• Strong sales and marketing skills with a focus on closing sales.
• Good planning, organization, and analytical skills.
• Effective communicator (verbal and written).
• A keen eye for detail.