Job Purpose

The Human Resource Business Partner is responsible for formulating a partnership between management and employees to align business objectives, develop people management and leadership capability that enables leaders to create a more effective employee experience, drive employee engagement and achieve operational outcomes for specific business units.

Key Duties and Responsibilities

Talent Acquisition 

• Partner with line managers in proactive talent planning, including skill gap analysis, succession planning, talent mix, and talent pipeline strategy. 
• Conduct full-cycle recruitment, including clarifying hiring needs, developing job descriptions, job posting, sourcing, screening, interviewing, placement, and undertaking onboarding formalities through effective implementation of policies, processes, and tools in attracting and selecting people with competitive attributes and skills. 

Business Partnering

• Build relationships with key stakeholders by conducting regular meetings with respective business leads to understand the priorities, challenges, and barriers and provide the necessary support in consultation with line management. 
• Collect data, organize, and analyze trends and metrics in partnership with the HR shared services team to develop solutions, programs, and policies. 
• Receive, review, record, escalate, and track incident claims while ensuring the same is resolved within the agreed service level agreement. 
• Provide day-to-day performance management guidance to line managers, including but not limited to coaching, counseling, career development, succession planning, disciplinary actions, and performance improvement plans, among other
• Partner with line managers in improving working relationships, building employee morale, increasing productivity and retention 
• Drive implementation of new and existing HR policies, procedures, and processes through training, advisory, and interpretation to employees and line managers while providing value-adding feedback for continuous improvement 
• Partner with the HR team in identifying opportunities to improve the employee value proposition and support org-wide HR initiatives 
• Partner with employees, line manager, and people and culture team to identify the training needs of the assigned team
• Collect employee feedback on various HR programs to assess the effectiveness and that objectives are met. 
• Perform any other duties as assigned by the management

Operational 

• Ensure all data are compiled and updated on employee records (hard and soft copies) 
• Weekly visits to the premises and conduct surveys on employee satisfaction and assisting staff with various enquiries. 
• Monitoring and sorting biometric attendance of all staff in all branches. 
• Assisting with the performance appraisals with the line managers and supervisors’ prior calibration 
• Maintains employee confidence and protects operations by keeping human resource information confidential.
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.) on a weekly basis if need be. 
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes 
• Perform any other assigned tasks as directed by the Management

Key performance indicators

1. Support, advise, coach, and facilitate employees and leadership within the team by having regular 1-1s and supporting the mid-year and annual reviews.
2. Respond to HR-related processes queries, requests, and escalations within agreed service level agreements and in line with laid down processes
3. Maintain a positive, values-based work environment by increasing the % of positive employee feedback by current year by engaging with employees and escalating and/or resolving challenges.
4. Partner with stakeholders to identify complex HR issues and craft solutions while ensuring best-in-class experience to line managers and employees throughout their work-life cycle
5. Support the development, roll-out, and assess the effectiveness of HR programs as per the laid down success indicators

Qualifications

1. Education level: Degree in business administration or Human resources management
2.  Experience:

1. Minimum of 3 - 4 years in an HR specialist role 

Technical skills: (Technical skills typically require the use of certain tools and the technologies required to use those tools.)

1. Microsoft Office/ Google Suite
2. Ability to manage fluid demands, interruptions, and priorities to balance workload and achieve objectives

Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)

People & Leadership Skills

• Must adhere to the companys code of conduct
• Embraces, leads and embeds change
• Must actively demonstrate the values of Watu
• Must lead, attend and participate in team meetings
• Motivates, coaches, and develops others
• Clear Communication and active listening skills
• Strong Ethics and Standards.

WHAT WE OFFER:

• Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
• Opportunities to learn and grow together with us
• Competitive compensation package 
• Health benefits

Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you!

**Please be cautious, this vacancy does not require individuals to pay for job opportunities**