Business Analyst -Product

Nairobi, Kenya
Full Time
Entry Level

What you will do:

As part of the Product team, you will support growth experimentation and data-driven decision-making across our digital channels. Reporting to the Product Growth Manager, this role is designed for a highly analytical and curious early-career candidate with a technical mindset and a passion for using data to unlock product growth and improve customer experience.

This is a hands-on role that blends business analysis with technical execution — you’ll work across SQL, Google Sheets, Firebase, and App Script environments to deliver insights and shape product development.

Responsibilities:

  • Embed within a cross-functional product area and support product experiments and growth strategies across one or more products,  from discovery, definition, and development to delivery. 
  • Partner with the Product Growth Manager to support the execution of product experiments across the full funnel (acquisition, engagement, retention).
  • Write performant SQL queries to extract insights from BigQuery and other cloud data warehouses.
  • Build and maintain dynamic dashboards, trackers, and growth models using Google Sheets and App Scripts.
  • Analyse Firebase event data to understand in-app behaviour and identify opportunities for optimisation.
  • Document business and technical requirements for product experiments and assist in setting up A/B tests.
  • Track experiment performance and synthesise findings into clear, actionable recommendations.
  • Collaborate with product, engineering, marketing, and customer care teams to align insights with business priorities.
  • Identify gaps or inefficiencies in data sources and work toward consistent, standardised data models.
  • Assist in developing tools and scripts to automate routine reporting and experiment tracking processes.
  • Monitor key product KPIs such as DAU/MAU ratios, feature adoption, and funnel conversion metrics across markets.
  • Present findings and insights to stakeholders to influence strategic decision-making.
What we are looking for:

Education level

  • Bachelor’s degree in Computer Science, Data Analytics, Information Systems, Engineering, Business, or a related field from an accredited institution or equivalent experience with demonstrated proficiency

Experience

  • This is an early career role; therefore, no prior experience is required. However, candidates with demonstrated experience in Data or Product teams will be considered favourably.

Technical skills: 

  • Proficient in SQL and Google Sheets; comfortable with writing App Script for automation.
  • Familiarity with Firebase Analytics, Google BigQuery, and Google Analytics.
  • Strong understanding of A/B testing methodologies and statistical analysis.
  • Experience with -  or willingness to learn - Jira, Confluence and other Atlassian tools for product management and familiarity with other tools such as Jira, Trello, Miro etc
  • Ability to conduct, interpret, and present qualitative and quantitative feedback and research
  • Understanding of the software development cycle and familiarity with Agile Principles
  • Bonus: 
    • Experience with JavaScript, Python or data visualisation tools (e.g., Data Studio, Tableau).


 
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