Sales Executive- Eastern Region
Nairobi, Nairobi, Kenya
Full Time
Mid Level
Position Title: Sales Executive- Eastern Region
Reporting to: Sales Manager
Department: Growth
What you will do:
- Identify and recruit new customers to ensure achievement of new customer targets and revenue.
- Recommend and execute approved activations and promotional activities with assigned regions; managing discretionary giveaways to ensure optimum return on investment.
- Communicate Watu Simu activities and updates to dealerships and Watu customers in a timely manner.
- Build and maintain strong working relationships with dealership managers and store staff to support retention
- Conduct market sensing and provide continuous feedback and recommend solutions within the designated region.
- Ensure accurate pricing, promotional pricing, competitor pricing of all products across retail shops.
- Identify customer and dealership training needs and implement training programs to promote sales and an understanding of processes.
- Collect feedback from customer complaints, queries and requests ensuring effective resolution through relevant channels.
- Provide timely reports on regional dealership performance and identify key performance indicators to increase sell out.
- Monitor store capacity, stock status and in-store pricing for appropriate execution of sales.
- Negotiate prime product display space to maximize on visibility of Watu Simu retail elements
- Monitor display areas for all dealerships to ensure compliance with brand guidelines on display assets on any other applicable guidelines.
- Identify in-store cross merchandising opportunities with OEM partners to enhance upselling against targets
- Supervise, appraise, train and support direct reports in delivering sales targets
- Execute effective route planning, objectivity and compliance for the team.
KPIs:
- Deliver set sales targets against target
- Deliver set onboarding targets.
- Deliver off rate targets.
- Timely sales, customer feedback and marketing sensing reports within set timelines and templates
What we are looking for:
- Diploma in marketing from or other applicable field from a recognizable institution.
- At least 4 years’ experience in sales, account management or related field preferably in the telecommunication or IT industry, with at least 1 year of experience leading teams.
- Technical aptitude and familiarity with various mobile phone models and phone issues
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of asset financing is an added advantage.
- Proven track record of integrity while managing business transactions
- Ability to quickly strike rapport and build meaningful and lasting business relationships.
- Strong sales and marketing skills with a focus on closing sales.
- Good planning, organization, and analytical skills.
- Effective communicator (verbal and written).
- A keen eye for detail.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity in our workplace.
All qualified applicants will receive consideration for this position without regard to age, gender, disability, religion, or any other status protected under the Employment Act (Kenya).
All personal information provided will be handled in accordance with the Kenya Data Protection Act, 2019 and used solely for recruitment purposes.
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