HR Officer
At Watu Africa, we empower entrepreneurs.
WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of the team transforming it into reality. Our vision is to provide asset financing services for mobility assets (motorcycles, three-wheelers, and vehicles) and phones to ambitious individuals who believe that, when provided with the right tools, they can fulfill their dreams as entrepreneurs and prosper in life while supporting the needs of their families and community. We, therefore, have a commitment to Empower Entrepreneurs by providing the means needed to move and improve in their lives.
Responsibilities;- Plan and implement HR strategies, policies and ensure efficient delivery to staff.
- Work with HR team to ensure efficient on-boarding process
- Provide administrative support on employee files and records by ensuring that all necessary support documents have been filed.
- Liaise with employees and external candidates to provide support where required and answer queries with regards to various issues.
- Schedule interviews, and assist in coordinating the interviews scheduled.
Coordinate end-to-end recruitment processes for all departments, ensuring timely and high-quality hires aligned with business needs.
Draft and post job advertisements on appropriate platforms and manage candidate pipelines.
Conduct screening, shortlisting, and scheduling of interviews in collaboration with hiring managers.
Facilitate the interview process, reference checks, and offer management.
Maintain a robust candidate database and talent pool for future organizational needs.
Developing and maintaining positive relationships with Employees at all levels and handling their inquiries in a timely manner.
- Learn the employee benefits program including insurance, paid over time, and other benefits offered by the company.
- Make phone calls to new candidates and keep them updated on the status of their applications.
- Ask questions and make notes on HR best practices and procedures and implement them into the work you do.
Coordinate onboarding and induction programs for new hires to ensure smooth integration into the company culture.
Prepare and manage employment documentation, contracts, and personnel files.
Support exit procedures including clearance, documentation, and exit interviews.
- Provide excellent customer service to internal employees by assisting them with any queries they may have.
- Coordinate pre-employment checks and conditions of engagement.
- Offer assistance in ensuring smooth trainings
- Any other duties from the supervisor
Qualifications, Skills, and Experience:
Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
Minimum of 3–5 years’ relevant HR experience, with a strong background in recruitment and HR administration.
Excellent knowledge of Nigerian labor laws and HR best practices.
Strong interpersonal and communication skills.
High level of integrity, confidentiality, and attention to detail.
Proficiency in MS Office and HRIS tools.
Ability to work independently and thrive in a fast-paced, performance-driven environment.
- Integrity - Take ownership of assigned people and tasks
- Empathy and advanced negotiation skills - ability to understand client and
- protect business interests at the same time
- Independent problem solver - proactive approach to everyday challenges
- Humility and motivation - We are looking for someone who does not misuse the authority and can motivate people in positive and forward-thinking ways
- Result driven and hungry to be the best
- Technical Skills
- Excel - comfortable
- Word - comfortable
- Outlook - basic
- Google Sheet - comfortable
- Google Doc - comfortable
- Google Chat - comfortable
- Google Search - comfortable
- Presentation - comfortable
- Coaching - basic
- Negotiations - advanced
- Problem solving - advanced.